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Terms & Conditions
1. General terms and acceptance
These Terms & Conditions govern your use of the Jeetcity Casino website, account services, games and related features. They apply to every visit and to all activity carried out through your account. Additional terms may apply to a particular game, tournament, promotion, payment method or other service. Where additional terms are shown, you must read and accept them before using the relevant service.
You must use Jeetcity Casino only where online gambling is lawful for you to do so. You are responsible for checking the laws that apply in your location before registering or playing. Nothing on the website should be understood as an invitation to gamble in a place where gambling is prohibited or restricted. If you are unsure whether you may legally use the service, you should obtain independent legal advice before continuing.
By opening or using an account, you confirm that you have the legal capacity to enter into these terms, that the information you provide is accurate and complete, and that you will comply with all applicable laws. These terms may be updated from time to time. The latest version will apply when it is published on the website, unless a different effective date is stated. If a change is material, reasonable notice may be provided through the website or your account.
- You must read the current terms before using the service.
- You must follow the rules and instructions displayed for each game or promotion.
- You must not use the website for an unlawful purpose or in a way that harms the service or other users.
- If you do not agree with these terms, you must stop using the website and should not create or use an account.
2. Account registration and verification
An account may be required to access certain features. You must register using your own details and may have only one personal account unless Jeetcity Casino expressly permits otherwise. Accounts must not be opened on behalf of another person, operated for another person or used to conceal the identity of the person playing. You must keep your registration information current and promptly correct information that becomes inaccurate.
You are responsible for protecting your username, password, device and any other security information connected with your account. Do not share your login details with another person. You should notify Jeetcity Casino through the available support or account channel if you believe your account has been accessed without permission, your security information has been lost, or suspicious activity has occurred. Activity completed through your account may be treated as activity authorised by you until the account is secured or investigated.
Jeetcity Casino may carry out age, identity, address, payment, source-of-funds or other checks where required by law, risk controls or internal procedures. You agree to provide information and documents that are reasonably requested for these checks. Documents must be genuine, current and readable. Access to some services, deposits or withdrawals may be delayed, limited or unavailable until verification is completed.
You must not create an account if you are under the legal gambling age that applies to you, are located in a prohibited jurisdiction, or have been excluded or restricted from using the service. You must not attempt to bypass an age, location, self-exclusion or account restriction by using another person’s details, a virtual location, technical tools or any other method.
3. Deposits, withdrawals and game play
You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment information must be accurate. You must not use a payment method connected with fraud, unlawful activity, unauthorised access or a third party without permission. Available payment methods, processing conditions, transaction instructions and any applicable costs will be shown on the website or during the relevant transaction.
You should check all transaction details before confirming a deposit or withdrawal. A transaction may be reviewed, rejected, reversed or delayed where verification is incomplete, information is inconsistent, a payment provider declines the transaction, technical problems occur, or the transaction appears unusual or unlawful. Jeetcity Casino may request further information before processing a withdrawal. Funds must not be used for money laundering, fraud, theft, or any other criminal activity.
Games are played according to the rules displayed with each game. You are responsible for checking the stake, game settings, paytable, outcome information and any applicable conditions before confirming play. A game round may be treated as final once the relevant result has been recorded by the system, subject to correction of an obvious technical or administrative error. If a game is interrupted, the system may attempt to restore the round or apply the result recorded by the game system.
You must not use software, devices, scripts, bots, automated tools, data extraction methods or other technology intended to obtain an unfair advantage, interfere with a game, manipulate an outcome or disrupt the website. You must not exploit a fault, pricing error, display error or other technical issue. If you identify a problem, stop using the affected feature and report it through the available support channel.
- All stakes must be made from your own account and for your own benefit.
- You are responsible for reviewing the balance and transaction history shown in your account.
- You should not deposit more than you can afford to lose.
- A transaction does not change the legal status of gambling in your location.
- Where an obvious error affects a game, balance or transaction, the affected activity may be corrected or cancelled.
4. Promotions, responsible gambling and privacy
Promotions, bonuses, free games, rewards and other offers are subject to the specific promotional terms displayed with the offer. Those terms may include eligibility requirements, expiry conditions, game restrictions, wagering requirements, maximum values, withdrawal conditions and rules against abuse. You should read the relevant promotion before opting in or using it. If there is a conflict between these general terms and a promotion’s specific terms, the specific promotional terms will apply to that promotion.
Jeetcity Casino may withdraw, amend or refuse a promotion where permitted by the applicable promotional terms or law. A promotion must not be used in a fraudulent, misleading, unfair or abusive way. This includes creating multiple accounts, coordinating play to obtain an unfair benefit, using another person’s account, exploiting an error, or attempting to avoid a stated condition. Where abuse or ineligibility is identified, promotional benefits may be removed and related activity may be reviewed.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks, and never gamble with money needed for everyday expenses. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling is affecting your relationships, work, study or finances. Account tools and support options may be available to help you set limits, take a break or exclude yourself.
If you feel that gambling is becoming difficult to control, stop playing and use the responsible gambling options available on the website. You can also seek independent support from an appropriate Australian gambling-help service or qualified professional. Requests for self-exclusion or account closure should be made through the available account or support process. You must not attempt to open another account or continue playing while a restriction is active.
Personal information is handled in accordance with the applicable privacy information published by Jeetcity Casino. Information may be collected and used to provide the service, manage accounts and payments, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted. You should review the Privacy Policy for information about collection, use, disclosure, storage and your available privacy rights.
5. Suspension, liability and general provisions
Jeetcity Casino may suspend, restrict, close or review an account where it is reasonably necessary to protect the service, users or payment systems, comply with legal obligations, complete verification, investigate suspected fraud or misuse, enforce these terms, or respond to responsible gambling concerns. An account may also be restricted where information is incomplete, inaccurate or misleading. You must not attempt to avoid a restriction by opening or using another account.
If an account is closed or restricted, the handling of any remaining balance will be considered in accordance with applicable law, these terms, transaction records and the circumstances of the account. Amounts connected with fraud, unlawful conduct, unauthorised activity, technical manipulation or promotional abuse may be withheld or reviewed where permitted by law. You may be asked to complete outstanding verification before any eligible balance is dealt with.
The website and its features may occasionally be unavailable because of maintenance, technical faults, telecommunications problems, third-party services or events outside reasonable control. Jeetcity Casino does not guarantee that the website will always be uninterrupted, error-free or available on every device. You are responsible for your internet connection, device security, software and any charges imposed by your internet or mobile provider.
To the extent permitted by law, you are responsible for losses arising from your breach of these terms, misuse of the website, failure to protect account credentials, or use of an unauthorised payment method. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Where a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.
If you have a question, dispute or complaint, first review the relevant game, transaction or promotion information and raise the matter through the support process made available on the website. Provide clear details and any supporting information requested. A complaint may be reviewed using account records, payment records, game data and other relevant information. You should keep copies of important transaction and communication records.
These terms are intended to be read together with the Privacy Policy, responsible gambling information, game rules and applicable promotional terms. They represent the general agreement between you and Jeetcity Casino concerning use of the website. Any rights or obligations that are intended to continue after account closure, including those concerning payments, misuse, privacy, liability and dispute handling, will continue to the extent required.